崗位持有人作為IT團(tuán)隊(duì)的一員,負(fù)責(zé)執(zhí)行新的業(yè)務(wù)要求并在Microsoft CRM和/或SFDC CRM的基礎(chǔ)上保障現(xiàn)有CRM方案；CRM的領(lǐng)域與DWH方案緊密地融合，集成市場(chǎng)，銷售和客服的工作流程，服務(wù)于地區(qū)、各個(gè)業(yè)務(wù)部門(mén)以及全球業(yè)務(wù)。
1.Establish partnership with business, understands business strategies and needs
2.Propose and implements best practice solutions and business process improvement initiatives
3.Tightly collaborate with regional competency centers (SAP, CRM and Content Management)
4.Coordinate the network of key users – application support
5.Area of focus: Sales, Marketing and Service Processes

Main Tasks & Responsibilities主要工作職責(zé):
1.Business partnership
oUnderstand business strategies and needs, in-depth understand of main business processes (Sales, Marketing and back office Processes)
oEstablish and maintains professional working relationships between IT and its customers and constituents
oManage local business requirement, formulates adequate solutions, in collaboration with the regional competency centers (SAP, CRM and collaboration)
2.Business process improvement
3.Business release management
4.Other projects or tasks assigned by line manager
5.Conduct business in full compliance to Behavior in Business and Behavior in Competition

任職條件:
3年以上工作經(jīng)驗(yàn)的SAP/CRM業(yè)務(wù)分析、需聯(lián)系業(yè)務(wù)團(tuán)隊(duì)理解業(yè)務(wù)需求和IT部門(mén)工作經(jīng)驗(yàn)轉(zhuǎn)化為系統(tǒng)設(shè)計(jì)和解決方案；
在制藥公司工作背景者優(yōu)先；
具有較強(qiáng)的專業(yè)知識(shí)在SQL服務(wù)器；
項(xiàng)目管理經(jīng)驗(yàn)者優(yōu)先,特別是區(qū)域/全球性項(xiàng)目；
英文滿足聽(tīng)說(shuō)讀寫(xiě)要求。

工作地點(diǎn)：浦東新區(qū)（7號(hào)線花木路站）

Softtek是全球領(lǐng)先的信息技術(shù)和業(yè)務(wù)流程解決方案提供商，我們來(lái)自墨西哥，目前是拉美地區(qū)以及近岸地區(qū)排名第一的IT解決方案公司
公司成立于1982年在全球有30多個(gè)分公司和辦事處，全球員工近13000名。全球目前建有9個(gè)交付中心；在中國(guó)設(shè)有自己的研發(fā)中心（無(wú)錫），北京、上海均有分公司
同時(shí)有近百人的技術(shù)咨詢團(tuán)隊(duì)長(zhǎng)期駐場(chǎng)為終端用戶服務(wù)
網(wǎng)址：www.softtek.com